1.Purpose of Use of Personal Information

The Company shall use personal information to the extent necessary for the following businesses and to achieve the purpose of use.

(1)Business details
  (i) Planning of household electrical appliances and beauty items
  (ii) Wholesale product sales
  (iii) OEM manufacturing
  (iv) E-commerce business

(2)Purpose of use
The purposes of use of personal information subject to disclosure are indicated with an asterisk (*).

Type of personal information Purpose of use
*Product purchaser information
Personal information of customers who have purchased the Company’s products Sending product, payment settlement, and after-sales service information by postal mail, telephone, or e-mail
*Campaign applicant information
Personal information of customers who applied for a campaign or competition conducted by the Company Confirming eligibility, drawing winners, sending prizes, or other purposes included in the terms of the campaign
*Information about e-mail magazine subscribers and direct mail recipients
Personal information of customers who have subscribed to the Company’s e-mail magazine or who have agreed to receive the e-mail magazine or direct postal mail Sending the e-mail magazine or direct postal mail
*Inquiries
Personal information of customers who have contacted the Company’s call center or offices Responding to the inquiry, maintaining response records, requesting a response to a questionnaire, and improving the quality of products and services
*Member information
Personal information of members (personal information of the subject customer includes the name, address, telephone number, date of birth, age, sex, e-mail address, occupation, credit card number or other credit card-related information, purchase history of the Company’s products, history of inquiries, and responses to various questionnaires) Sending the Company’s products and promotional items, screening when the member applies to a competition, aggregating questionnaire responses for improving service notification of events and campaigns, other notices from the Company (by a direct mail or e-mail magazine), or contacting the member to the extent necessary for business-related purposes
*Other customer information
Personal information of consumers who participated in an event planned and held by the Company Management and operation of events, requesting a response to a questionnaire, and other activities of the Company
Entrusted information
Personal information entrusted by another business entity for handling all or part thereof Appropriate and smooth implementation of all entrusted work
*Client information
Personal information of the Company’s clients Contacting and responding for business-related reasons, management of the contractual relationship, and otherwise sending information about the Company’s products and services
*Job applicant information
Personal information of persons who applied for a job at the Company, persons who were introduced to the Company for recruitment screening by a staffing agency Recruitment screening
*Employee information
Personal information of the Company’s employees Employment management
*Retiree information
Personal information of the Company’s retirees Responding to labor-related laws and regulations, executing labor contracts, and contacts in the event of an emergency
*Shareholder information
Personal information of shareholders Shareholder management, including the execution of rights and fulfillment of obligations under the Companies Act, provision of various benefits from the Company in relation to the position as a shareholder, and creating shareholder data based on the designated criteria under various laws and regulations
*Specific personal information
Specific personal information of employees, prospective employees during recruitment activities, external experts, shareholders, etc. Administrative work associated with the individual number of employees, prospective employees during recruitment activities, external experts, and shareholders regarding the certificate of income and withholding tax, payment record, written notice of acquisition of health insurance, and employees’ pension insurance eligibility for submission to the administrative body and health insurance society in accordance with laws and regulations

2.Disclosure and Correction Procedures

The Company shall accept requests by the subject person for disclosure of personal information; notification of the purpose of use; or correction, suspension of use, or suspension of provision to a third party when the details of the personal information subject to disclosure is inaccurate (hereinafter referred to as “Disclosure”).

(1)Where to request Disclosure

  1. (i) Complaints and Consultation Desk
  2. (ii) When requesting by postal mail, send the designated request form with the necessary documents attached to the following address.
    I-ne CO., LTD., Complaint and Consultation Desk
    Shinsaibashi Fuji Building 8F, 12-22, Minamisenba 3-chome, Chuo-ku, Osaka-shi, Osaka
    542-0081

(2)Required documents

  1. (i) Request for Notification of Use and Disclosure of Personal Information
  2. (ii) Request for Correction of Personal Information
  3. (iii) Request for Suspension of Use of Personal Information
  4. (iv) Identification documentation (driver’s license, passport, or other documents)
  5. (v) In the case of requests submitted by an attorney on behalf of the subject person, in addition to (iv) above, documents confirming that the attorney has the power of attorney
  6. (vi) In the case of request submitted by a mandatary, in addition to (iv) above, a letter of proxy designated by the Company and the seal impression certificate of the subject person

*Please redact any sensitive information, such as the permanent legal address, in the documents before submitting them. If such information is not redacted when the Company receives the document, the Company shall be deemed not to have received such information by redacting it.

(3)Fees
Please note that in relation to requests for disclosure or notification of the purpose of use, a fee of 1,000 yen shall be charged per request. When a request is made by postal mail, the fee shall be collected by bank transfer.
Please contact the Complaint and Consultation Desk for the specific procedures when requesting Disclosure.

3.Consultations and Complaints on the Handling of Personal Information

Regarding consultations and complaints about the handling of the personal information by the Company, please contact the following Complaint and Consultation Desk.

[Inquiries concerning the Handling of Personal Information]

Complaint and Consultation Desk of I-ne CO., LTD.

Tel: 0120-333-476 Open: 9:00–18:00 (Closed on Saturdays, Sundays, national holidays, New Year holidays, summer vacation, and other Company holidays)

*Please feel free to use the email form below.

http://i-ne.co.jp/contact/